DOWN THE PIPE DRAINAGE LTD
Company Number: 16465617
Registered Address: 10 Suffolk Close, Luton, England, LU4 0NY
Effective Date: 01/08/2025
Legal Notices
1. Terms and Conditions
By accessing or using this website, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1.1. Use of Website
This website is provided for general information about Down The Pipe Drainage Ltd (“we”, “us”, or “our”). All content is subject to change without notice. We do not guarantee that the information is always up-to-date, complete, or accurate.
1.2. Intellectual Property
All content on this site—including text, logos, images, layout, and code—is the property of Down The Pipe Drainage Ltd or our licensors. You may not reproduce, distribute, or modify any part without our express written consent.
1.3. Limitation of Liability
We are not liable for any direct, indirect, or consequential loss or damage arising from the use of this website or any services mentioned within.
1.4. Third-Party Links
This website may contain links to third-party sites. We have no control over the content or security of those sites and accept no responsibility for them.
1.5. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England.
2. Privacy Policy
We take your privacy seriously. This policy outlines how we collect, use, store, and protect your personal information.
2.1. Information We Collect
We may collect and process the following types of data:
- Contact information (name, email, phone)
- Information submitted via contact forms or enquiries
- IP addresses and usage data (via cookies)
2.2. How We Use Your Data
We use your data to:
- Respond to enquiries
- Provide services
- Improve our website
- Comply with legal obligations
We do not sell, rent, or trade your personal data to third parties.
2.3. Data Storage and Security
Data is stored securely using password-protected systems and is only accessible to authorised personnel. We take appropriate steps to protect data from loss, misuse, or unauthorised access.
2.4. Retention
We retain personal data only for as long as necessary to fulfil the purpose it was collected for, including legal or reporting obligations.
2.5. Your Rights
You have the right to:
- Access your data
- Correct inaccuracies
- Request deletion
- Object to processing
- Request data portability
To exercise these rights, please contact us at: info@downthepipedrainage.co.uk
3. Cookie Policy
3.1. What Are Cookies?
Cookies are small files stored on your device when you visit a website. They help enhance user experience and analyse web traffic.
3.2. Types of Cookies We Use
- Essential Cookies: Required for basic functionality.
- Performance Cookies: Help us understand how users interact with our site.
- Functionality Cookies: Remember user preferences.
3.3. Managing Cookies
You can disable cookies via your browser settings. However, this may affect the functionality of the website.
4. GDPR Compliance
Down The Pipe Drainage Ltd is committed to complying with the UK General Data Protection Regulation (UK GDPR).
4.1. Lawful Basis for Processing
We only process personal data where we have a lawful basis to do so, such as consent, contractual necessity, or legal obligation.
4.2. Data Breaches
In the unlikely event of a data breach, we will notify the Information Commissioner’s Office (ICO) and affected individuals where required by law.
4.3. Third-Party Services
We may use trusted third parties (e.g., email or hosting providers) to deliver our services. These providers are subject to contractual obligations to handle data securely and in compliance with GDPR.
Contact
If you have any questions regarding this legal notice or how your data is handled, please contact:
Down The Pipe Drainage Ltd
Email: info@downthepipedrainage.co.uk
Registered Address: 10 Suffolk Close, Luton, England, LU4 0NY